What Clients Are Saying

“My daughter goes to a local elementary school and has been struggling with learning in school. Over time, she developed emotional challenges as well. When I felt the school system was failing her, I found Mrs. Lai’s help. She helped me navigate around the IEP process and helped explain school reports to me to understand my child’s strengths and weaknesses so I know how to advocate for support at these meetings.”

“Mrs. Lai is very patient and has a great heart. She is lovely to work with as she is very good at building rapport with my child when providing counseling support. She recommended an anxiety book for our family and spent coaching sessions on language to use with my child. She has since then empowered us to change our approach when interacting with our child, and as a result, we are better at supporting my daughter’s anxiety.“

"We worked with Frances for our son's IQ testing. Frances made our son feel at ease right from the start, providing toys for him to play with as she patiently explained to us the testing process. Our son seemed to have had a great time. He even asked to go back for more!

Frances also made time to review the results of the test with us, how to further foster our son's intellectual development. It is clear that she is highly experienced and we could not recommend her more!"